The Phasio software promises to improve collaboration between producers and customers in the manufacturing industry. The platform focuses on optimizing communication and process automation. It aims to help manufacturers concentrate on their core competencies: Production and maintaining customer relationships.
Phasio combines various modules such as a customer web store, configurators for creating quotations and tools for order management and project documentation. This should not only simplify sales, but also create more transparency on the customer side.
According to Phasio, the joint development of products leads to greater customer satisfaction and loyalty. At the same time, the user-friendly documentation creates verifiable data records, which can have a positive impact on certifications and compliance.
The new features of the latest software update include improved communication tools, a customer-specific parts catalog for easy reordering and an AI-supported chat function. The redesigned customer area also provides easy access to all previous quotations, orders and projects.
According to Phasio, initial tests have shown that the automated workflows and improved transparency can lead to measurable time savings and higher sales for the provider. In the long term, the platform will also have interfaces to common PLM, ERP and MES systems.